Frequently Asked Questions
We Have The Answers
About Our Services
How Do We Get Started?
Feel free to call us or contact us through our contact form. Please help us prepare by providing us with any details about your practice including practice model, specialty, and any specific concerns. Include the best time to contact you.
Why Should I Trust Swift Medical Solutions For Billing?
Swift Medical Solutions has worked with various medical specialties, developed compliance and HIPAA programs from the ground up, and designed a streamlined process to suit individual practices. We are fully staffed with trained personnel; we have documented success in helping our clients become more profitable while alleviating the frustration of maintaining a billing department.
What services does Swift Medical Solutions offer?
We provide comprehensive medical billing services, outsourced medical billing, credentialing, Virtual Front Office, billing audits, and revenue cycle management (RCM) for healthcare providers. Our services are tailored to meet the unique needs of your practice, ensuring accuracy and efficiency.
Does Swift Medical Solutions Have A Compliance Plan?
Yes! Swift Medical Solutions is fully committed to compliance with clear standards of performance and education as well as the use of constructive discipline when and where necessary to maintain adherence to compliance policy and procedure. The Office of Inspector General (OIG) issued compliance guidance to third-party billing companies in 1998.
How does Swift Medical Solutions billing service work?
Our billing service streamlines charge creation, submission, payment posting, denial management, and follow-ups, maximizing revenue for your practice. We use advanced scrubbing techniques to ensure accurate medical billing and minimize errors and rejections.
What specialties do you provide billing services for?
We support various specialties, including primary care, dermatology, pain management billing, and family medicine billing. Additionally, we provide specialized billing for mental health and behavioral health services, addressing unique challenges in each field.
How can Swift Medical Solutions help reduce claim denials and rejections?
We offer benefit verification, advanced scrubbing techniques, accurate coding, and proactive denial management to minimize claim denials. This ensures that your practice receives timely and accurate reimbursements while avoiding common billing errors.
Do you handle both physician and laboratory billing?
Yes, we provide comprehensive billing services for both physician practices and laboratories. We also specialize in mental health billing services and pain management billing, focusing on reducing errors and maximizing reimbursements.
Do you provide virtual front office support?
Yes, our Virtual Front Desk service handles patient scheduling, communication, and other administrative tasks, freeing up your in-house staff to focus on patient care.
Can you help with credentialing and provider enrollments?
Yes, we offer complete medical credentialing services to ensure your providers are enrolled quickly and efficiently. Our credentialing process reduces delays, ensures compliance, and helps you navigate common credentialing challenges.
How do you ensure data security and patient confidentiality?
We follow strict industry-standard security protocols, including encryption and secure servers, to ensure HIPAA-compliant billing services and protect your patients’ data.
What are the benefits of outsourcing medical billing to Swift Medical Solutions?
Outsourcing to Swift Medical Solutions improves cash flow, reduces administrative burden, and increases accuracy, allowing your practice to focus on patient care. Our outsourced medical billing services help reduce overhead costs, minimize errors, and maximize revenue.
Do you offer customized solutions for different practices?
Yes, we provide customized medical billing solutions for practices of all sizes, from solo practitioners to large multi-location groups. Our services can be tailored to fit the specific needs of your specialty.
How quickly can you start managing our billing needs?
We can begin the onboarding process immediately and ensure a smooth transition with a quick turnaround time. Our goal is to minimize any disruptions to your revenue cycle during the setup process.
What is your pricing structure for RCM services?
Our pricing is competitive and varies based on the scope of services and the size of your practice. We cater to small and large practices and have pricing models that align with your revenue goals.
Do you offer services for small and large practices alike?
Yes, we cater to practices of all sizes. Whether you’re a solo practitioner or part of a large, multi-location group, our services, including family medicine billing and primary care billing, can scale to meet your needs.
What types of reports and analytics do you provide?
We offer detailed reports on financial performance, claims status, payment trends, and more. These reports are designed to help you make informed decisions and improve the financial health of your practice.
Can you handle billing for multiple locations?
Yes, we specialize in managing billing for practices with multiple locations, ensuring seamless integration and consistent revenue management across all sites.
How does Swift Medical Solutions manage overdue claims follow-up?
We actively follow up with payers on overdue claims to ensure timely payments and prevent revenue leakage. Our claims denial management system tracks every claim until it is fully resolved.
Is there a minimum contract length for your services?
We offer flexible contracts with no long-term commitments, allowing you to scale services as needed without being locked into a lengthy agreement.
How do I get started with Swift Medical Solutions?
Contact us through our website or call us directly to schedule a consultation and begin the onboarding process. We’ll work with you to assess your needs and provide a customized solution that fits your practice.
Privacy & Security
What Can I Do If I Have Questions About Privacy And Security?
We take the security and confidentiality of your personal information seriously. We follow industry best practices in software development and testing, including periodic vetting by internal and external security researchers. Your data is encrypted in transit and at rest, and our infrastructure runs on an industry-leading highly secure, HIPAA-compliant data center.
If you are a security researcher and you believe you have identified a security issue, please contact us. We are committed to working with the community to verify, reproduce and respond to all legitimate reports.