Our Remote Workforce Solution
Virtual Front Office
Updating Patient Records
Adding New Patients
We assist with onboarding new patients by gathering demographic details, insurance information, and intake forms. Every patient is entered accurately to help prevent claim issues and reduce administrative burden on your in-office team.
Updating Patient Records
Your patient data remains current and clean. We update insurance details, demographics, authorizations, referral information, and any changes provided by your patients.
Patient Scheduling
We manage the full scheduling workflow. Appointments are booked, rescheduled, or canceled based on your practice rules, and we help keep your calendar optimized to reduce gaps and no-shows.
Patient Reminder Calls
We contact patients ahead of their appointment to confirm or remind them of their visit. This lowers your no-show rate and ensures a predictable schedule each day.
Virtual Check-In and Check-Out
Patients are guided through a seamless check-in and check-out experience virtually. We verify insurance, collect any required forms, update visit details, and provide instructions for follow-up visits.
Payment Posting
We post patient payments quickly and accurately, keeping your accounts up to date and supporting consistent revenue tracking.
eSuperbill Creation
We prepare electronic superbills based on provider documentation so your billing workflow moves quickly and claims are sent out without delays.
Charge Creation
We enter charges with accuracy and attention to detail. Correct charges lead to fewer rejections, fewer denials, and faster reimbursement.
Processing Patient Statements
We generate and send patient statements promptly. Clear communication helps patients understand their balance and supports timely payment.